Call Center Support Associate Program in Ocala, FL
Please select from the Customer Service and Telephone Support Schools near Ocala, FL below to request complimentary information.
Call Center and Customer Service Support: General Info
Call center and customer service support workers are an organization's front line for dealing with its customers. They take calls from customers for a variety of purposes, ranging from complaints and questions to refunds and exchanges. It is a necessity for customer service and call center workers to be polite, professional and competent. Interacting with customers requires that these workers have excellent verbal communication skills. Call center and customer service support workers either resolve the customer's issue immediately or pass the customer to a superior who can help to resolve the issue.
Customer Service and Telephone Support Career Options
Students with a degree and/or training in the customer service and support field of study may be qualified to enter the following career fields: client support technician, collections manager, customer assistant analyst, customer care professional, client billing specialist, client relationship manager, help desk support
Associate Degree Programs: General Info
Associate programs are two year degree programs devoted to a particular area of learning. Associate programs are often pursued by those wishing to enter into a certain career field but who do want to take the four years needed for a bachelor's degree. For example, those interested in law but not wanting to enroll in a graduate program to become a lawyer can earn an associate's degree. They then can become paralegals, legal assistants or office managers. An associate's degree can be earned by those who don't yet know what they want to do and often covers general studies which can transfer into a higher degree later.
Selected Search Criteria:
- Business Administration
- --> Business Administrative Services
- --> Customer Service and Telephone Support
- Degree Type: Undergrad
- State: FL
- Zip Code: 34470
- Radius: 100 miles
Your Search Returned 9 Popular Schools:
Purdue Global
Areas of study you may find at Purdue Global include:
Associates- Customer Service
- Business Admin.
- Associate of Applied Science in Small Group Management
Bryant & Stratton College
Please choose the campus closest to you:
Areas of study you may find at Bryant & Stratton College include:
Associates- Business
- Office Information Technology
Saint Leo University
Areas of study you may find at Saint Leo University include:
Associates- AA: Business Administration
Rio Salado College
Rio Salado College
Areas of study you may find at Rio Salado College include:
Business Administration- Accounting
- Business Administrative Services
- Customer Service and Telephone Support
- Office Automation and Data Entry
- Business Operations Management
- Entrepreneurship and Small Business Mgmt.
- Finance
- Human Resources Mgmt.
- Marketing
Degree Levels:
Courses- Diploma Programs
- Associates
Lansing Community College
Lansing Community College
Areas of study you may find at Lansing Community College include:
Business Administration- Accounting
- Business Administrative Services
- Business Admin Assistant or Secretary
- Clerical and Secretarial Services
- Customer Service and Telephone Support
- Business Operations Management
- Entrepreneurship and Small Business Mgmt.
- Finance
- Hospitality Mgmt.
- Human Resources Mgmt.
- Information System Mgmt.
- International Business Mgmt.
- Sales, Merchandising, and Retail
- Specialized Sales and Marketing
Degree Levels:
Courses- Diploma Programs
- Associates
Kalamazoo Valley Community College
Kalamazoo Valley Community College
Areas of study you may find at Kalamazoo Valley Community College include:
Business Administration- Accounting
- Business Administrative Services
- Customer Service and Telephone Support
- Executive Administrative Assistant
- Business Operations Management
- Marketing
Degree Levels:
Courses- Diploma Programs
- Associates
Stanford University
Areas of study you may find at Stanford University include:
Business Administration- Business Administrative Services
- Business Operations Management
- Managerial Economics
Degree Levels:
Graduate- Doctorate
- First-Professional Degree
- Masters
- Bachelors
Spokane Community College
Spokane Community College
Areas of study you may find at Spokane Community College include:
Business Administration- Accounting
- Business Administrative Services
- Clerical and Secretarial Services
- Customer Service and Telephone Support
- Executive Administrative Assistant
- Office Receptionist
- Business Operations Management
- Entrepreneurship and Small Business Mgmt.
- Hospitality Mgmt.
- Marketing
Degree Levels:
Courses- Diploma Programs
- Associates
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