Online Customer Service Support Certifications
Please select from the Online Customer Service and Telephone Support Schools below to request complimentary information.
Call Center and Customer Service Support: General Info
Call center and customer service support workers are an organization's front line for dealing with its customers. They take calls from customers for a variety of purposes, ranging from complaints and questions to refunds and exchanges. It is a necessity for customer service and call center workers to be polite, professional and competent. Interacting with customers requires that these workers have excellent verbal communication skills. Call center and customer service support workers either resolve the customer's issue immediately or pass the customer to a superior who can help to resolve the issue.
Customer Service and Telephone Support Career Options
Students with a degree and/or training in the customer service and support field of study may be qualified to enter the following career fields: client support technician, collections manager, customer assistant analyst, customer care professional, client billing specialist, client relationship manager, help desk support
Selected Search Criteria:
- Business Administration
- --> Business Administrative Services
- --> Customer Service and Telephone Support
- Online Schools Only
Your Search Returned 10 Popular Schools:
Grand Canyon University
Areas of study you may find at Grand Canyon University include:
Bachelors- Business Administration
- Management
- MBA
Bryant & Stratton College
Please choose the campus closest to you:
Areas of study you may find at Bryant & Stratton College include:
Courses- Business Assistant Diploma
- Business - AAS
- Business Assistant - Diploma
- Office Administrative Assistant Diploma
- Office Administrative Assistant - Diploma
- Business
- Office Information Technology
- General Management (GM) - BBA
Saint Leo University
Areas of study you may find at Saint Leo University include:
Associates- AA: Business Administration
- DBA: Business Administration
Purdue Global
Areas of study you may find at Purdue Global include:
Associates- Customer Service
- Business Admin.
- Associate of Applied Science in Small Group Management
- Business Administration
- BSOM - Decision Management
- BSOM - Management
- Master of Science in Nursing - MSN/MBA Dual Degree Option
- MBA - Global Business
Full Sail University
Areas of study you may find at Full Sail University include:
Bachelors- Music Business
Liberty University
Areas of study you may find at Liberty University include:
Courses- CTG: Business Administration
- Doctor of Business Administration: Accounting
- Doctor of Business Administration: Executive Coaching
- Doctor of Business Administration: Finance
- Doctor of Business Administration: Healthcare Management
- Doctor of Business Administration: Human Resources
- Doctor of Business Administration: Information Systems
Wiregrass Georgia Technical College
Wiregrass Georgia Technical College
Areas of study you may find at Wiregrass Georgia Technical College include:
Business Administration- Accounting
- Business Administrative Services
- Business Admin Assistant or Secretary
- Clerical and Secretarial Services
- Customer Service and Telephone Support
- Business Operations Management
- Finance
- Hospitality Mgmt.
- Human Resources Mgmt.
- Marketing
- Sales, Merchandising, and Retail
Degree Levels:
Courses- Diploma Programs
- Associates
Penn Foster
Areas of study you may find at Penn Foster include:
Courses- Career Diploma - Administrative Assistant
Keiser University
Areas of study you may find at Keiser University include:
Associates- Accounting
- Bachelor of Arts in Business Administration (Accelerated Track to MBA)
- Master of Business Administration - Management (Spanish)
Spokane Community College
Spokane Community College
Areas of study you may find at Spokane Community College include:
Business Administration- Accounting
- Business Administrative Services
- Clerical and Secretarial Services
- Customer Service and Telephone Support
- Executive Administrative Assistant
- Office Receptionist
- Business Operations Management
- Entrepreneurship and Small Business Mgmt.
- Hospitality Mgmt.
- Marketing
Degree Levels:
Courses- Diploma Programs
- Associates