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Online Customer Service Support Certifications

Please select from the Online Customer Service and Telephone Support Schools below to request complimentary information.

Call Center and Customer Service Support: General Info

Call center and customer service support workers are an organization's front line for dealing with its customers. They take calls from customers for a variety of purposes, ranging from complaints and questions to refunds and exchanges. It is a necessity for customer service and call center workers to be polite, professional and competent. Interacting with customers requires that these workers have excellent verbal communication skills. Call center and customer service support workers either resolve the customer's issue immediately or pass the customer to a superior who can help to resolve the issue.

Customer Service and Telephone Support Career Options

Students with a degree and/or training in the customer service and support field of study may be qualified to enter the following career fields: client support technician, collections manager, customer assistant analyst, customer care professional, client billing specialist, client relationship manager, help desk support

Selected Search Criteria:
  • Business Administration
  • --> Business Administrative Services
  • --> Customer Service and Telephone Support
  • Online Schools Only

Your Search Returned 10 Popular Schools:

Grand Canyon University

Areas of study you may find at Grand Canyon University include:

Bachelors
  • Business Administration
  • Management
Masters
  • MBA
 

Bryant & Stratton College

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Areas of study you may find at Bryant & Stratton College include:

Courses
  • Business Assistant Diploma
  • Business - AAS
  • Business Assistant - Diploma
  • Office Administrative Assistant Diploma
  • Office Administrative Assistant - Diploma
Associates
  • Business
  • Office Information Technology
Bachelors
  • General Management (GM) - BBA
 
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Saint Leo University

Areas of study you may find at Saint Leo University include:

Associates
  • AA: Business Administration
Doctorate
  • DBA: Business Administration
 

Purdue Global

Areas of study you may find at Purdue Global include:

Associates
  • Customer Service
  • Business Admin.
  • Associate of Applied Science in Small Group Management
Bachelors
  • Business Administration
  • BSOM - Decision Management
  • BSOM - Management
Masters
  • Master of Science in Nursing - MSN/MBA Dual Degree Option
  • MBA - Global Business
 

Full Sail University

Areas of study you may find at Full Sail University include:

Bachelors
  • Music Business
 

Liberty University

Areas of study you may find at Liberty University include:

Courses
  • CTG: Business Administration
Doctorate
  • Doctor of Business Administration: Accounting
  • Doctor of Business Administration: Executive Coaching
  • Doctor of Business Administration: Finance
  • Doctor of Business Administration: Healthcare Management
  • Doctor of Business Administration: Human Resources
  • Doctor of Business Administration: Information Systems
 

Areas of study you may find at Wiregrass Georgia Technical College include:

Business Administration
  • Accounting
  • Business Administrative Services
    • Business Admin Assistant or Secretary
    • Clerical and Secretarial Services
    • Customer Service and Telephone Support
  • Business Operations Management
  • Finance
  • Hospitality Mgmt.
  • Human Resources Mgmt.
  • Marketing
  • Sales, Merchandising, and Retail

Degree Levels:

Courses
  • Diploma Programs
Graduate Undergrad
  • Associates
 
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Penn Foster

Areas of study you may find at Penn Foster include:

Courses
  • Career Diploma - Administrative Assistant
 

Keiser University

Areas of study you may find at Keiser University include:

Associates
  • Accounting
Bachelors
  • Bachelor of Arts in Business Administration (Accelerated Track to MBA)
Masters
  • Master of Business Administration - Management (Spanish)
 

Areas of study you may find at Spokane Community College include:

Business Administration
  • Accounting
  • Business Administrative Services
    • Clerical and Secretarial Services
    • Customer Service and Telephone Support
    • Executive Administrative Assistant
    • Office Receptionist
  • Business Operations Management
  • Entrepreneurship and Small Business Mgmt.
  • Hospitality Mgmt.
  • Marketing

Degree Levels:

Courses
  • Diploma Programs
Graduate Undergrad
  • Associates
 
Request More Information from Spokane, WA Campus
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Online Customer Service and Telephone Support Schools