Please select from the Online Customer Service and Telephone Support Schools below to request complimentary information.
Call Center and Customer Service Support: General Info
Call center and customer service support workers are an organization's front line for dealing with its customers. They take calls from customers for a variety of purposes, ranging from complaints and questions to refunds and exchanges. It is a necessity for customer service and call center workers to be polite, professional and competent. Interacting with customers requires that these workers have excellent verbal communication skills. Call center and customer service support workers either resolve the customer's issue immediately or pass the customer to a superior who can help to resolve the issue.
Customer Service and Telephone Support Career Options
Students with a degree and/or training in the customer service and support field of study may be qualified to enter the following career fields: client support technician, collections manager, customer assistant analyst, customer care professional, client billing specialist, client relationship manager, help desk support
Popular Schools Continued:
Wiregrass Georgia Technical College
Wiregrass Georgia Technical College
Areas of study you may find at Wiregrass Georgia Technical College include:
Business Administration- Accounting
- Business Administrative Services
- Business Admin Assistant or Secretary
- Clerical and Secretarial Services
- Customer Service and Telephone Support
- Business Operations Management
- Finance
- Hospitality Mgmt.
- Human Resources Mgmt.
- Marketing
- Sales, Merchandising, and Retail
Degree Levels:
Courses- Diploma Programs
- Associates
Goodwin College
Areas of study you may find at Goodwin College include:
Business Administration- Accounting
- Business Administrative Services
- Customer Service and Telephone Support
- Business Operations Management
- Entrepreneurship and Small Business Mgmt.
Degree Levels:
Courses- Certificates and Certifications
- Coursework
- Associates
Spokane Community College
Spokane Community College
Areas of study you may find at Spokane Community College include:
Business Administration- Accounting
- Business Administrative Services
- Clerical and Secretarial Services
- Customer Service and Telephone Support
- Executive Administrative Assistant
- Office Receptionist
- Business Operations Management
- Entrepreneurship and Small Business Mgmt.
- Hospitality Mgmt.
- Marketing
Degree Levels:
Courses- Diploma Programs
- Associates
Southern Crescent Technical College
Southern Crescent Technical College
Areas of study you may find at Southern Crescent Technical College include:
Business Administration- Accounting
- Business Administrative Services
- Business Admin Assistant or Secretary
- Clerical and Secretarial Services
- Customer Service and Telephone Support
- Business Operations Management
- Entrepreneurship and Small Business Mgmt.
- Finance
- Human Resources Mgmt.
Degree Levels:
Courses- Diploma Programs
- Associates
Pacific Oaks College
Areas of study you may find at Pacific Oaks College include:
Bachelors- Bachelor of Science in Business Administration
UMass Global
Areas of study you may find at UMass Global include:
Bachelors- BBA in Business Admin
- BBA in Business Admin (Accounting)
- BBA in Business Admin (Entrepreneurship)
- BBA in Business Admin (Finance)
- BBA in Business Admin (Healthcare Administration)
- BBA in Business Admin (Human Resources)
- MBA in Business Administration
- MBA in Business Administration (Accounting)
- MBA in Business Administration (Bus Intel & Data Analytics)
- MBA in Business Administration (Finance)
- MBA in Business Administration (Health Administration)
- MBA in Business Administration (Human Resources)