Call Center Support Certificate Programs Near Phoenix, AZ
Please select from the Customer Service and Telephone Support Schools near Phoenix, AZ below to request complimentary information.
Call Center and Customer Service Support: General Info
Call center and customer service support workers are an organization's front line for dealing with its customers. They take calls from customers for a variety of purposes, ranging from complaints and questions to refunds and exchanges. It is a necessity for customer service and call center workers to be polite, professional and competent. Interacting with customers requires that these workers have excellent verbal communication skills. Call center and customer service support workers either resolve the customer's issue immediately or pass the customer to a superior who can help to resolve the issue.
Customer Service and Telephone Support Career Options
Students with a degree and/or training in the customer service and support field of study may be qualified to enter the following career fields: client support technician, collections manager, customer assistant analyst, customer care professional, client billing specialist, client relationship manager, help desk support
Selected Search Criteria:
- Business Administration
- --> Business Administrative Services
- --> Customer Service and Telephone Support
- State: AZ
- Zip Code: 85001
- Radius: 100 miles
Your Search Returned 8 Popular Schools:
National University
Areas of study you may find at National University include:
Masters- MSTM - General Management
- MHRM - Management of Virtual Organizations
- DBA - General Business
- PhD-BA - Global Business Management
Purdue Global
Areas of study you may find at Purdue Global include:
Associates- Customer Service
- Business Admin.
- Associate of Applied Science in Small Group Management
- Business Administration
- BS in Organizational Management - Decision Management
- BS in Organizational Management - Management
- Master of Science in Nursing - MSN/MBA Dual Degree Option
- MBA - Global Business
- Master of Science in Nursing - MSN/MHCA Dual Degree Option
- Master of Science in Nursing - MSN/MPH Dual Degree Option
Penn Foster
Areas of study you may find at Penn Foster include:
Courses- Career Diploma - Virtual Assistant
Liberty University
Areas of study you may find at Liberty University include:
Courses- CERT: Business Administration
University of Maryland Global Campus
Areas of study you may find at University of Maryland Global Campus include:
Business Administration- Accounting
- Business Operations Management
- Finance
- Financial Management Services
- Global Finance
- Human Resources Mgmt.
- Information System Mgmt.
- International Business Mgmt.
- Marketing
- Specialized Sales and Marketing
Degree Levels:
Graduate- Doctorate
- Masters
- Bachelors
Western Governors University
Areas of study you may find at Western Governors University include:
Business Administration- Accounting
- Business Operations Management
- Human Resources Mgmt.
- Marketing
Degree Levels:
Graduate- Masters
- Post-Bachelor Degree Certificate
- Post-Master's Certificate
- Bachelors
Goodwin College
Areas of study you may find at Goodwin College include:
Business Administration- Accounting
- Business Administrative Services
- Customer Service and Telephone Support
- Business Operations Management
- Entrepreneurship and Small Business Mgmt.
Degree Levels:
Courses- Certificates and Certifications
- Coursework
- Associates
Wiregrass Georgia Technical College
Wiregrass Georgia Technical College
Areas of study you may find at Wiregrass Georgia Technical College include:
Business Administration- Accounting
- Business Administrative Services
- Business Admin Assistant or Secretary
- Clerical and Secretarial Services
- Customer Service and Telephone Support
- Business Operations Management
- Finance
- Hospitality Mgmt.
- Human Resources Mgmt.
- Marketing
- Sales, Merchandising, and Retail
Degree Levels:
Courses- Diploma Programs
- Associates
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